Customer Relationship Management (CRM)
CRM stands for customer relationship management. It helps you track and manage interactions with prospects, leads and customers as they move through your company’s sales cycle. While ERP software helps you run your business smoothly, CRM tools are what you need to focus on customer relationships. The best CRM software makes it simple for your customer-facing departments to organize, automate and keep track of their communications and activities.
You’ll get complete visibility over your customer operations so you can make smarter business decisions. Plus with every customer interaction tracked, you’ll find it easy to develop those important relationships, whether they’re in Africa or further afield.
Experience the power of connected CRM software
Are you thinking about investing in the best CRM software for your small business?
Discover the benefits of cloud-based CRM and what it could do for you and your customers.
Help your teams accomplish more by collaborating effectively across teams
Avoid duplication of work and handle customer relationships more efficiently with a consolidated view of data.
Empowering your teams to work faster and smarter.
With a single solution everyone becomes more productive and efficient.
Track e-mail campaigns and
unlock success with your existing Sage Solution
Based on your latest customer information, send email campaigns in MailChimp, track it with Sage CRM and drive growth upwards.
25% rise in sales? 60% productivity uplift?
See how your business management solution can help you accomplish this and more.
Improve customer service and deliver
a better, tailor-
made customer experience
Gain an end-to-end view of the customer life cycle based on reliable data and capitalize on up-sell and cross-sell opportunities.
Nurturing customers and providing them with an excellent customer experience will help you increase profits.