top of page

The main purpose of our support desk is to ensure that our customers receive appropriate help in a timely manner and we monitor same through regular Customer Satisfaction Surveys that are sent to ensure we are meeting customer service expectations.

​

We have invested in safe and trusted remote support tools (TeamViewer, AnyDesk & MS Teams) to ensure interactive and efficient support and all communications are recorded for full record keeping and reporting.

​

Our support team continuously monitors all incoming support request (telephone and/or e-mail) and escalates elaborate queries to senior staff to ensure all customer enquiries are attended to as soon as possible.

 

© 2025 JMJ Trading Namibia.

 The Sage Group plc or its licensors. Sage, Sage logos, Sage product and service names mentioned herein are the trademarks of The Sage Group plc or its licensors. 

All other trademarks are the property of their respective owners.

bottom of page